Shipping policy
Shipping Policy
Orders are processed as quickly as possible after they are placed. Processing and shipping timelines may vary depending on product availability, order volume, delivery location, fulfillment demand, holidays, and carrier delays.
Order Processing
Once your order is placed, you will receive an order confirmation email. Please review your order details carefully, including your shipping address, size, color, and contact information.
If you notice an issue with your order, contact us as soon as possible. Once an order has started processing or has been fulfilled, we may not be able to make changes.
Shipping Times
Shipping times vary depending on your location and the shipping method available at checkout. Any shipping or delivery timelines shown are estimates only and are not guaranteed.
Lakeside Clothing Co. is not responsible for delays caused by shipping carriers, weather, incorrect shipping addresses, high order volume, holidays, or circumstances outside of our control.
Tracking Information
Customers will receive tracking information once their order has been fulfilled and shipped.
Please allow time for tracking updates to appear after the shipping label is created. Carrier tracking may take time to update once the package is in transit.
Incorrect Shipping Address
Customers are responsible for entering the correct shipping address at checkout.
If you entered the wrong address, contact us immediately. We will do our best to update it before fulfillment begins, but we cannot guarantee changes once the order has started processing or shipped.
Lakeside Clothing Co. is not responsible for orders shipped to an incorrect address provided by the customer.
Lost, Stolen, or Delivered Packages
Once a package is marked as delivered by the carrier, Lakeside Clothing Co. is not responsible for lost, stolen, or missing packages.
If your tracking says delivered but you cannot find your package, please check your mailbox, porch, front desk, neighbors, or anyone else who may have accepted the delivery.
You may also contact the shipping carrier directly using your tracking number.
Damaged or Incorrect Orders
If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 7 days of delivery.
Email:
harrison@lakesideclothingco.com
Please include:
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Your order number
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Photos of the item
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Photos of the packaging if needed
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A short description of the issue
We will review the issue and help with the next steps.
International Shipping
Available shipping options will be shown at checkout. If international shipping is not available at checkout, then we currently do not offer it.
Customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.
Questions
If you have any questions about your order or this Shipping Policy, please contact us through our store contact page or email:
harrison@lakesideclothingco.com
Catch a Vibe.
Take care of the Vibe.